Provides clinical staff with core knowledge and practical skills in effective communication and de-escalation of concerning behaviours which present within a variety of clinical settings.

• Mar 27
  Thu 8:30 AM - Thu 4:30 PM Location: Dunedin

  • Free
  Registration not available
• May 15
  Thu 8:30 AM - Thu 4:30 PM Location: Dunedin

  • Free
  Registration not available
• Oct 30
  Thu 8:30 AM - Thu 4:30 PM Location: Dunedin

  • Free
  Registration not available
• Dec 11
  Thu 8:30 AM - Thu 4:30 PM Location: Dunedin

  • Free
  Registration not available

Description

Aims / Purpose:
Provides clinical staff with core knowledge and practical skills in effective communication and de-escalation of concerning behaviours which present within a variety of clinical setting. Participants will learn how to identify and appropriately address behaviour triggers and/or unmet needs.

Desired Learning Outcomes:
• Application of Person-centred care in the healthcare setting.
• Understanding of the ABC framework to identify behaviour triggers,
which supersede undesirable behaviours.
• Apply the TA-DA and CALM approach to de-escalation.
• Improve communication skills through understanding the effect that.
body language and other non-verbal messages play in de-escalation.
• Sensory Modulation - helping oneself regulate.
• Building self-awareness

Workbook handed out on the day- please email for PDF version

Contact Sarah Campion - Sarah.Campion@southerndhb.govt.nz

Powered by