Join us for an online presentation on 'De-Escalation' with Genevieve Obbeek. The presentation will be followed by a time for discussion, a place to talk through examples and any questions you may have.

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Description

Gain the skills to identify and de-escalate an agitated person while keeping yourself and others safe. Gain confidence in managing distress and aggression, and strategies for self-control. Learn the role of communication and the importance of debriefing following a challenging situation.

This webinar will be recorded and will be available on our Wellsouth.nz website afterwards. Any questions please contact workforce@wellsouth.org.nz.