How to Manage the Challenging Behaviour Overview: • Person–centred Care and Understanding Behaviour • De-escalation study day is designed to help caring staff understand the underlined physiological, and psychological drive behind the very challenging clients, and how to de-escalate the situation. The day is divided into theory, and practical sessions giving you the opportunity to put new skills into practice.

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Description

Venue - 

Seminar Rooms A and B
Level 1, Learning and Research Centre
Southland Hospital

Open to HCA’s, Nurses EN/RN